Fantastic service. We recently bought an enormous sectional and used Zippyshell to deliver and place the sofa in our house. Dave and his team are fast, courteous and efficient. Highly recommend, and after reading the other reviews, I would also use them for moving back to California as soon as possible.
We used Zippy Shell to move my mother. Dave, the owner, was thoughtful, timely, and communicative. Our move consisted of moving out of an apartment, one month storage, and unloading at a new apartment. The container, to my surprise, was actually a cage and the cage was deposited in a box truck. During storage, the cage is unloaded in a climate controlled warehouse. We didn't suffer for this, but some might be concerned. I would definitely use Zippy again! Their customer service was excellent and the price was great!
Locally they are amazing. They banged out the loading and communicated well. I definitely think they were great! But man the corporate long distance move associates are rude and unhelpful. The on hold times are HORRIBLE to even get to speak with them. When you do get them on the line they really don't care about you because you're in contract with them by this point and at their mercy. This is a very expensive service, you would at least expect pleasant service.
Michelle J. Delgado
Dave and his team were awesome! They helped me move furniture into my new spa space and I'm so glad I chose them to do it! I had several large and heavy pieces of furniture. They were organized, efficient and took care of every piece as if it was their own furniture. I highly recommend them and will use them again!
I had the best experience with Dave and Zippy shell. Moving back from Chicago I used zippy shell. They were on time for arrival in Chicago and made it back to Columbus without any issue. I needed to store the zippy for 3 weeks until I moved into my new apartment. During that time I needed get a few items out of the zippy and Dave was more than accommodating in helping me get into the warehouse and grab the few items. Dave was very helpful on move in day as well, he was right on time and even went as far as helping me move some things into my house. I would recommend this service to anyone looking to have stress free move. Oh and did I mention it was more affordable than many other options!
If anyone is looking for a company to do moving/storage, I wanted to share this contact info. I recently purchased a new sofa for my basement and contracted them for delivery. They were amazing!! The owner and his assistant went above and beyond in every aspect. The sofa was supposed to go down to our basement and it was not going easily. They ended up spending 2 hours here, trying to make it work. They were so courteous, they never showed even a moment's frustration, and when it came time to pay, they didn't try to ask for more money, even to deliver the sectional back to the Aarhus Loft (because it wouldn't fit, which ultimately was OUR mistake for not measuring properly.) This is simply a level of customer service that is almost impossible to find in this day and age. I will definitely use them again.